FAQs

Refer to the size information on the product page and select based on your height, weight, and your preferred fit. If you're unsure about your size, we recommend a smaller size if fit is your priority, or a larger size if comfort is your priority.

The ideal season varies by product. Thin and lightweight types work best for spring and summer or indoor styling, while thick and fleece-lined types are perfect for fall and winter. Check each product page for details on thickness and material.

Generally, lower numbers indicate thinner, sheerer fabrics, while higher numbers provide greater coverage and warmth. Each series also varies in shine, skin tone match, and overall appearance, so please review the product images and descriptions for details.

On first wear, please gently adjust while putting them on without pulling forcefully. Avoid friction from nails or accessories, and gradually pull them up from the toes—this will help you maintain a cleaner fit and more comfortable wearing experience.

To preserve the fabric's quality longer, we recommend hand washing in cold water with neutral detergent. After washing, air dry the hosiery, and please avoid high temperatures, direct sunlight, and contact with rough materials as much as possible.

Normally, we proceed with shipment arrangements as quickly as possible after confirming your payment. However, depending on order status, holidays, and warehouse operating conditions, there may be slight variations. For details, please check the confirmation email sent after your order.

Delivery time varies depending on your destination country or region, Shipping Method, and customs status. After your shipment is complete, we will send you a notification with tracking information. If your product does not arrive after the estimated period, please feel free to contact us.

Due to the nature of the product, we may not be able to accept returns or exchanges for some products after opening or use. If there is a shipping error, damage, or obvious defect, please contact Customer Support as soon as possible.

We support major international Payment Methods. You can view available Payment Methods on the checkout page. Please note that available Payment Methods may vary depending on your country or region.

If you experience any issues or concerns after receiving your order, please contact us through the Contact page on our site or our Customer Support. For prompt assistance, we recommend including your order number, a description of the issue, and photos of the affected area.