Shipping policy

Last updated: September 8, 2026

LimerenceM is operated from Japan and ships internationally to destinations available at checkout. All orders are dispatched from our fulfillment operation in Japan.

1. Order processing

In-stock orders normally leave our warehouse within 1–2 business days after payment and order verification. Business days exclude weekends and Japanese public holidays. Pre-orders, personalized items, major sales, and holidays may require additional processing time; any different estimate will be shown on the product page or communicated to you.

2. United States shipping

Service	Price	Estimated delivery after dispatch
Standard	US$9.9	4–8 business days
Expedited	US$29.9	3–5 business days

Free standard shipping: Eligible orders with a merchandise subtotal of US$69 or more, or the displayed local-currency equivalent, receive free standard shipping where available. Discounts may affect the qualifying subtotal. Expedited shipping is not included.

Delivery estimates begin when the order is dispatched, not when it is placed, and are not guaranteed delivery dates.

3. Shipping outside the United States

Available services, prices, free-shipping eligibility, and estimated delivery times for other destinations are shown at checkout. Some products or destinations may be unavailable because of carrier, customs, legal, or service restrictions.

4. Duties and taxes

United States

US orders are shipped Delivered Duty Paid (DDP). LimerenceM pays applicable US import duties and import taxes, so customers should not be asked to pay an additional import charge at delivery. Applicable state or local sales tax may be calculated and collected at checkout.

Other destinations

If checkout expressly states that duties and taxes are included, those amounts are handled as shown. Otherwise, the recipient is the importer of record and is responsible for import duties, taxes, brokerage, and customs fees charged by the destination country. These charges are not controlled by LimerenceM and are not included unless expressly stated at checkout.

5. Customs and delivery information

Provide a complete recipient name, delivery address, postal code, email address, and any telephone number required by the carrier or customs. The information must be accurate and usable for import and delivery. Customs processing may delay a shipment.

To the extent permitted by law, customers are responsible for additional costs caused by an incorrect or incomplete address, refusal to provide required customs information, refusal of delivery, or failure to collect a shipment.

6. Tracking

We will email tracking information after dispatch. If you have not received tracking within 3 business days after the expected processing period, check your spam folder and contact support@limerencem.us.

7. Address changes and cancellation

We process orders quickly. Contact us within 1 hours after placing an order if you need to request an address change or cancellation. We will try to help but cannot guarantee a change after fulfillment begins.

8. P.O. boxes

Standard shipping may be available to P.O. boxes when shown at checkout. Expedited services generally require a physical street address.

9. Delays, loss, and delivery issues

Carrier, weather, customs, labor, security, and peak-season events can affect delivery. If tracking has not updated for more than 10 business days, or a package is marked delivered but cannot be located, contact support@limerencem.us promptly so we can investigate.

If we learn that we cannot ship within a promised period, we will provide an updated estimate and, where required, offer the choice to consent to the delay or cancel the unshipped order for a prompt refund. Nothing in this policy limits rights available under applicable law.