Privacy policy

Last updated: September 8, 2026

This Privacy Policy explains how RAIMI CO., LTD., doing business as LimerenceM ("LimerenceM," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit limerencem.us, place an order, create an account, contact us, or otherwise use our services.

1. Who controls your information

RAIMI CO., LTD. is the data controller or business responsible for your personal information.

2. Personal information we collect

Depending on how you interact with us, we may collect:

Contact and identity information: name, email address, billing and shipping address, and telephone number when needed for delivery or customs.
Account and order information: account credentials, products viewed or purchased, order history, returns, and customer-service communications.
Payment information: payment status and limited transaction details. Full payment-card details are processed by Shopify and payment providers and are not stored by us.
Device and online activity: IP address, browser and device information, cookie or similar identifiers, approximate location, pages viewed, cart activity, and interactions with our advertisements.
Marketing preferences: subscriptions, consent choices, and opt-out requests.
Content you provide: reviews, photographs, messages, and other information you submit.

3. How we collect information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners that help operate our store, prevent fraud, process payments, deliver orders, provide analytics, or measure advertising.

4. Why we use personal information

To accept payment, fulfill and deliver orders, manage returns, and provide customer support.
To maintain accounts and send service messages such as order and shipping updates.
To secure the Site, prevent fraud, enforce our terms, and comply with legal obligations.
To understand and improve our Site, products, and customer experience.
To send marketing communications when permitted. You may unsubscribe at any time.
To personalize content and measure or deliver advertising, subject to consent and opt-out rights where required.

Where the GDPR or UK GDPR applies, our legal bases may include performance of a contract, compliance with law, our legitimate interests in operating and improving our business, and your consent where consent is required. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies, analytics, and advertising

We use strictly necessary cookies for functions such as the cart, checkout, security, and account access. With your consent where required, we may also use preference, analytics, and advertising technologies. These may include services provided by Shopify, Klaviyo, Meta, and other partners when enabled.

You can use the cookie-preference controls available on the Site to accept, reject, or change non-essential cookie choices. Browser controls may also limit cookies, although blocking necessary cookies can affect Site functions.

6. How we disclose personal information

We may disclose personal information to:

Shopify and providers that host and operate our ecommerce services;
payment processors and fraud-prevention providers;
warehouses, delivery carriers, customs agents, and other order-fulfillment providers;
email, customer-support, analytics, and advertising providers;
professional advisers, regulators, courts, or law-enforcement authorities when required; and
a buyer or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.

Providers process information under their own terms or contractual safeguards, as applicable.

7. Sale, sharing, and targeted advertising

We do not sell personal information for money. Some disclosures of device identifiers and online activity to advertising partners may be considered a "sale," "sharing," or use for targeted advertising under certain US state privacy laws, even when no money is exchanged.

Where applicable, you may opt out through our Your Privacy Choices page. We also process recognized browser-based opt-out preference signals, such as Global Privacy Control, where required by law. We do not knowingly sell or share the personal information of anyone under 16.

8. International transfers

We are established in Japan and use providers in Japan, Canada, the United States, and other countries. Your information may therefore be processed outside your country. Where required, we use recognized adequacy decisions, contractual safeguards, or another lawful transfer mechanism. Japan is subject to an adequacy decision of the European Commission for covered transfers, but other service-provider locations may rely on different safeguards.

9. Data retention

We retain personal information only as long as reasonably necessary for the purposes described above, including to fulfill orders, maintain accounts, meet tax and accounting requirements, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary by record type and legal requirement. Marketing information is kept until you unsubscribe or we no longer need it, subject to limited suppression records used to honor your choice.

10. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, information about disclosures, or withdrawal of consent; to opt out of sale, sharing, targeted advertising, or certain profiling; to appeal a denied request; and to receive equal service without unlawful discrimination. You may also have the right to complain to your local data-protection authority.

To exercise a right, email support@limerencem.us. We may need information reasonably necessary to verify your identity and will respond within the period required by applicable law. An authorized agent may submit a request where permitted.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.

12. Children

The Site is not directed to children under 16, and we do not knowingly collect their personal information. Purchasers must be at least 18 or the age of majority where they live.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will post the revised policy here and update the date above.