Privacy Policy

LimerenceM ("we," "us") respects your privacy. This policy explains what we collect, how we use it, and your rights.

What we collect

• Account & order info: name, shipping and billing address, email, phone number, order history.
• Payment info: processed securely by Shopify Payments and our payment providers. We never store full card numbers.
• Browsing data: IP address, device and browser type, pages visited, products viewed, and items added to cart (via cookies and analytics).
• Marketing preferences: email subscription status if you opt in.

How we use your information

• To process and ship your orders, handle returns, and respond to support requests.
• To send transactional emails (order confirmation, shipping updates).
• To send marketing emails — only if you opt in. You can unsubscribe at any time.
• To improve our site, products, and customer experience.
• To prevent fraud and meet legal obligations.

Cookies & analytics

We use essential cookies for site function (cart, checkout, login) and analytics cookies to understand site usage. We may use third-party tools including Shopify, Klaviyo, and Meta Pixel for analytics and marketing. You can control cookies through your browser settings.

Sharing your data

We do not sell your personal information. We share data only with service providers who help us run the store (payment processors, shipping carriers, email tools) and only as needed to deliver your order. All providers are bound by confidentiality.

International transfers

Data controller: RAIMI CO., LTD. (Representative: Hitomi Kato), based in Tokyo, Japan.

By placing an order with us, you understand that your personal information (name, shipping address, email, order details) will be transferred to and processed in Japan, as that is where our company is established and where our fulfillment operates. Japan has been recognized as providing an adequate level of data protection by the European Commission (EU adequacy decision, 2019) and operates under the Act on the Protection of Personal Information (APPI).

Your data is handled in accordance with this policy and applicable laws (APPI, GDPR for EU residents, CCPA for California residents).

Your rights (CCPA / GDPR)

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Opt out of the sale of personal information (we do not sell data)

To exercise any of these rights, email support@limerencem.us. We'll respond within 30 days.

Data retention

We keep order records for tax and accounting purposes for the period required by law. Marketing data is retained until you unsubscribe.

Children's privacy

Our site is not intended for users under 13. We do not knowingly collect data from children.

Updates to this policy

We may update this policy. Material changes will be posted on this page with a new effective date.

Contact

Privacy questions: support@limerencem.us

Postal: RAIMI CO., LTD., Attn: Privacy Officer, Room 702, Towa City Homes Koenji II, 3-20-1 Yamato-cho, Nakano-ku, Tokyo 165-0034, Japan

Effective date: 12th,May.2026